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Steven has accountabilityfor all aspects of Personal Banking which includes Community Banking coveringBranch and Telephony channelstransactional business, consumer lending,insurance, direct investing and savings capabilities for all personal bankingcustomers, private clients, intermediaries and international. He holds an honours degree in Financial Services and is a graduate of the GeneralManagement Programme at Harvard Business School.
Tom is CEO and co-founder of Monzo - a new smartphone-based bank. Karina is Director of Retail Banking Supervision at the FCA. The Retail Banking Supervision Division is responsible for the largest and most complex retail banking groups in the UK, as well as mid-sized, challenger, supermarket, niche and overseas banks, and Payment Services Institutions.
Karina started her career as limitedd collinson forex limited lawyer before moving into banking. Before joining the FCA, Karina was Chief Risk Officer for Lloyds Banking Group in North America. Ricky Knox is a serial entrepreneur and investor. He collibson built five technology disruptors in fintech and telecoms, each of which also does a bit collinson forex limited good for the world.
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He has transformed the business through unprecedented growth to provide a best in class eCommerce capability whilst maintaining a market leading customer experience. He is passionate about the digital inclusion and financial wellbeing agendas, proactively engaging in public policy setting and external media relations. Nick is also the Groups Ambassador for the North region, managing relationships with central and local government, MPs and LEPs. As the chair of the Northern Executive Committee, he brings focus to the region with the objective of helping northern communities and businesses prosper.
Currently, Suresh is the Chief Operating Officer for Barclays UK. Barclays UK comprises our UK retail banking operations, our UK consumer credit cards business, our Gorex based wealth offering, and corporate banking for smaller businesses. In this role Suresh drives innovation and a relentless focus on the Customer to deliver an enhanced customer experience, supported by the most efficient and resilient technologies.
His laser focus on leveraging economies of scale and reducing duplication through simplification and automation is core to supporting the business. The Chief Operating Officer role is responsible for Technology and Operations for BUK businesses, Structural Reform, Cost Transformation, major project delivery, administration, and Sourcing. Previously, Suresh was Chief Operating Officer for Personal and Corporate Banking and the former UK Retail and Business Banking.
Suresh has a proven track record of delivering large integration, acquisitions, new franchise start-ups and major change programmes, while enhancing operational controls. Through various roles, Suresh has extensive experience in identifying efficiencies, delivering significant cost reduction, simplifying the technology and delivery for Customers. Responsible for all things mortgages, Maria is building a new brand from the ground up cillinson engage and attract intermediaries and their customers to a lending proposition designed solely for digital.
Before moving to Atom, Maria was Sales Director at Engage Mutual, responsible for leading the sales teams through a merger to become One Family. Prior to that, she held senior roles in the intermediary sector with Lloyds Banking Group and Leeds Building Society. Whilst at the bank she launched "Helpful Banking" for NatWest, a category defining idea that inspired a range of market lijited propositions. As Head of Brand Marketing at Argos she re-launched, re-branded and digitised the catalogue, leading the business to win "Retailer of collinsonn Year".
Helen also held a number of product and marketing roles at Abbey now Santanderwhere she became Head of National Communications. She also has experience in research, consultancy and central government roles. At CYBG, as Propositions and Marketing Director, Helen modernised the Clydesdale and Yorkshire Bank brands col,inson leading a digital transformation that culminated in colkinson launch of the B sub brand. As Global Head of Fraud Systems and Analytics within HSBC, Paul Cain leads an innovative analytical function supporting both the Retail linited Commercial banking sectors.
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Before this he worked as a Senior Branch Manager and Area Manager for the Royal Bank of Scotland RBS group. Most recently he was co-founder and the Chief Technology Collinsoh of Starling Bank, responsible for managing the strategy and direction of the Bank's IT and, in addition, the design, build, implementation and support of the Bank's IT services platform, apps and infrastructure.
He successfully defined and built the banking platform that has now received its UK Banking licence. By creating RateSetter, he has now actively developed a credible challenge to the establishment. It was at Lazard, one of the biggest names in finance, that Rhydian developed his keen understanding of banking. He saw an opportunity to narrow the gap between what lenders earn and borrowers pay, to give everyone a better deal in a simple way.
Despite working for a technology company, Nicola isn't a technologist and combines psychology with futurology to try and anticipate what might be lying around the corner for both customers and organisations sadly, her crystal ball is broken. She has done a number of jobs around the BT business, including user interface design, customer service and business consulting. She was involved with a collinson forex limited of BT "firsts", including the first application of intelligent systems into BT's call centres and BT's initial experimentation with home collinsn.
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In NICE Omer is part of the enterprise workforce optimization line of business, working with customers in Europe and APAC to realize their true potential in the back office and ensure continuous improvement of the solutions provided by NICE. Adam has an international educational background having studied in Brussels, Lyon and Strasbourg and is bi-lingual in French. Adam organised the first Digital Currency Hackathon in London rusrock-leg.ru. He served some of the largest retail, universal and wholesale banks throughout Europe and in Asia.
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Looking to build commercial relationships with FS institutions to deliver quality, low cost acquisition business. The aim is to become the partner of choice. As industry spokesperson, promote rusrock-leg.ru via collinsonn including press, radio and TV. John collinson forex limited the former Retail Managing Director dorex Transformation Director at the UK bank Abbey National now part of Banco Santander.
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The company's focus has always been to find pragmatic pathways through complex problems in the customer contact arena and has delivered enterprise scale solutions in several areas as a result. Mark was also Head of Customer Loyalty at Lloyds Banking Group where he developed the Lloyds Premier Banking account. Ben Robinson is Chief Strategy and Marketing Officer at Temenos, with global responsibility for Strategy, Communications, Marketing collinson forex limited Innovation.
Prior to Temenos, Ben worked as an equity analyst at Exane BNP Paribas, covering the European software and IT services sector, and as an auditor at Deloitte. Ben is a prize-winning UK chartered accountant and holds a first-class degree in Economics from the Collinson forex limited of Leeds in England. Tony has a background in studying the conjunction between technology and financial services strategy. Since gaining a PhD from the London School of Economics he has collinsn in financial journalism, investment banking and as a consultant to the banking and technology industries.
Marc Straat is responsible for the international expansion of InfoCert across Europe through technology partners and strategic alliances. Marc has held positions in marketing, business development and strategic alliances in satellite communications and enterprise software, with ICO Global, VeriSign and a long career with Adobe. What makes us different? Sponsor a survey or report. Fored Future of Retail Banking. Recommend to a Colleague. The Future of Retail Banking is the flagship banking conference for senior industry decision-makers to hear from expert speakers on the key industry trends such as artificial intelligence, open banking, limifed banking and to meet like-minded professionals.
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Ricky has a first class degree from Bristol University and an MBA from INSEAD. Suresh was born in India and is married with two children. He is a big tennis fan. Nick lives in London. Global Head of Fraud Systems and Analytics. Paul is the appointed HSBC subject matter expert for fraud analytics. Head of Customer Experience. Head of Brand and Marketing. Head of Strategy, CX.
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